Cancellation & Refund Policy

You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances (i.e. National Holiday). Any accepted cancellation beyond 24 hours will be exclusively at the discretion of www.2parcel.com.

A cancelled order will result in a credit to the user’s credit card/account. Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 15 business working days.


Return & Refund Policy

Thanks for shopping at www.2parcel.com.

If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 24 hours to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. And further shipping charges shall be bear by the buyer.


No returns and refunds for all food stuff, cosmetics and personal care items. 


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.